Field Notes
Insights and practical takeaways from behind the scenes of real businesses.

Don’t Blame the New Hire - Fix what they walked into
Hiring more people won’t fix broken systems. You’ll just create more work. Clean up your processes first - then decide if you actually need more hands.

Pricing Strategies 101: How to set, structure & scale your pricing
Pricing isn’t just about numbers - it’s nuanced and involves a lot of different elements, positioning, profitability, and sustainability to name but a few. Different pricing models work for different stages of business and client types. Whether it’s cost-based, retainers, subscription, project pricing, hourly rates, productised services, or value-based pricing, each has its place. I’ll break them down, help you understand when to use each, how to calculate your rates, and whether you should display pricing on your website.

The Hidden Risk That Could Cripple Your Business Overnight
Key person risk is when your business relies too heavily on one person to function. If they leave, your operations take a hit. For service-based businesses, this risk can cripple growth and put your company’s future in jeopardy. The solution? Document processes, build redundancy, delegate effectively, and use tools to reduce over-reliance on individuals. Our services help you create systems, SOPs, and performance metrics to make your business resilient and scalable.

Strategy: The Roadmap to Success
The words "business strategy" can sound a little intimidating and uncomfortable. It's easy to feel like you need to have an MBA or years of experience to even begin thinking about it.
But the truth is, designing a business strategy doesn't have to be overly complicated. In fact, it can be a lot of fun! And the best part? It can help your business grow and thrive.