Don’t Blame the New Hire - Fix what they walked into
TL;DR: Don’t Blame the New Hire
Hiring more people won’t fix broken systems. You’ll just create more work. Clean up your processes first - then decide if you actually need more hands.
Before You Hire, Step Back
Whether it’s your first hire or you’re expanding your team, the same rule applies - if your processes are unclear, hiring won’t help.
In fact, if you’re already at capacity, chances are you don’t have time to onboard anyone properly. You need them to hit the ground running - but when everything’s in your head, that rarely happens.
That’s where most hiring problems start.
Here’s What to Get Right First
1. Tidy the Process
If the task isn’t clear, no one can do it well.
Map out what’s actually being done.
Remove steps that don’t add value.
Turn it into a simple checklist or workflow.
It doesn’t need to be perfect - just clear and usable.
2. Automate What You Can
Don’t hire someone to do what a no-code tool can do better.
Automate things like invoice filing, meeting notes, and client follow-ups.
Start with one small thing. Time saved compounds fast.
3. Systemise Before You Scale
Hiring works better when people can plug into something that already runs.
Document your recurring tasks.
Build an onboarding plan once - then reuse it.
Use basic tracking to see who’s doing what and how it’s going.
Then you’re not constantly troubleshooting - you’re managing expectations
The Hidden Cost of Rushed Hiring
We often see two types of hiring problems:
First hires gone wrong - where the business owner didn’t have the time, clarity, or process to support someone properly, so it all fell apart.
Growth hires thrown in - where the team expands fast without structure, and roles blur, workloads pile up, and no one knows what good looks like.
In both cases, what’s missing is operational oversight:
❌No onboarding process
❌No visibility into team capacity
❌No KPIs to keep output aligned with business goals
Hiring without this foundation is like building an extension on a house with no plans - you’ll be fixing cracks for months.
Hiring = Management, Not Micromanagement
Even the best hire needs onboarding. They need to know what’s expected, how to meet that standard, and what tools are available to help.
That takes time. And if your business has no documented processes or clear ways of working, it takes even more.
Managing well doesn’t mean micromanaging. It means:
✅Setting clear expectations
✅Providing the tools and training to meet them
✅Creating space for people to take ownership
That’s what makes hiring pay off.
If You’re Already Flat Out
Start small:
➡ Document one task you do daily.
➡ Automate one admin job you dread.
➡ Block two hours this week to map how work moves through the business.
And if that’s too much - We can help.
How We Can Help
If you’re maxed out and need to get your business running smoother - We’ll step in and sort it.
Here’s what we’ll do:
Spot what’s slowing you down and fix the bottlenecks
Document your key processes so anyone can follow them
Create onboarding guides that actually save you time
Set up simple tracking so you know what’s getting done (without chasing people)
Automate admin tasks that are wasting hours
Review your digital tools to make sure they’re pulling their weight
Identify skill gaps so you hire the right person for the right role - if hiring’s even needed
You’ll stop running around fixing things and start running a business that works.
Final Thoughts
Hiring isn’t the fix all solution if you don’t have structure. Get the system working - then bring people in.